Health Care Management
Code
5122
Academic unit
Escola Nacional de Saúde Pública
Department
Saúde Pública e Comunidade
Credits
3.0
Teacher in charge
Ana Maria Escoval
Total hours
40
Teaching language
Português
Objectives
At the end of the course, students should be able to:
a) Understand the concepts of management and how to apply them in the management of organizations;
b) Use management tools, with accuracy and proficiency for problem solving and decision making;
c) Identify and understand the key dimensions and characteristics of health care organizations;
d) Identify and understand the role of health care managers, based on a clinical governance perspective.
Prerequisites
The same required for the Master in Health Management.
Subject matter
1. Concepts and practices of organizations management
2. Characteristics of health systems and healthcare organizations
3. Specificities of health care organizations management
4. Strategic Planning and Management: Approaches and Perspectives
5. Dimensions and key functions of health care organizations
6. Complexity of the health care organizations management
7. Decision Support Tools
8. "Key Performance Indicators" in the management of health organizations
9. Analysis of cases in health care organizations management
Bibliography
DRUCKER, P. – Management challenges for the 21st century. Butterworth-Heinemann, 2007.
MINTZBERG, H.et al – The Strategy process, Concepts, Contexts, Cases. Essex: Pearson Education 2003.
PORTER, M E; TEISBERG, E O. – Redefining Health Care, creating value based competition on results. Boston: Harvard Business Press, 2006.
SANTOS, A. R.- Gestão estratégica: conceitos, modelos e instrumentos. Coimbra: Escolar Editora, 2008.
ROBBINS, S. - O Segredo na Gestão de Pessoas. Coleção Desafios, 2008.
Teaching method
The teaching methodologies include theoretical presentations, practical sessions, study visits, individual and group work.
Evaluation method
a) Attendance, active participation and quality of participation in class under continuous assessment (10%)
b) Development of individual work (50%)
c) Development and presentation of group work - presentation of a proposal for action / intervention, which includes a process of literature review, analysis and reflection (40%)