Adoption Models and Change Management
Code
400043
Academic unit
NOVA Information Management School
Credits
7.5
Teacher in charge
Weekly hours
2.0
Teaching language
Portuguese. If there are Erasmus students, classes will be taught in English
Objectives
At the end of the course students should be able to:
• Critically discuss the key notions and concepts related to Adoption Models and Change Management;
• Initiate scientific research related to Adoption Models and Change Management.• IT Adoption and Change Management encompasses all activities aimed at helping an organization successfully accept and adopt new technologies and new ways to serve its customers.
• Understanding the IT adoption process and the effective change management enables the transformation of strategy, processes, technology, and people to enhance performance and ensure continuous improvement in an ever-changing environment.
• A comprehensive and structured approach to organizational change management is critical to the success of any project that will bring about significant change.
Prerequisites
N/A
Subject matter
1. Introduction - Knowledge and the importance of Collaboration in the decision making process
2.
3. Introduction to the Adoption Models and Change Management
4. Adoption innovation drivers
5. Adoption stages (initiation, adoption, use, and value)
6. Why manage change? (ROI of change management; change concepts; change characteristics)
7. Assessment (organizational attributes assessment; unique challenges and risks)
8. Creating a change management strategy (preparing the change management team; communication plan; sponsor roadmap)
9. Aligning change management with business results (immunity to change; reinforcing change)
Bibliography
Heath, C., & Heath, D. (2010). Switch: How to change when change is hard.
John P Kotter (2012). Leading Change, Harvard Business Review Press.
Oliveira, T. & Dhillon, G. (2015). From Adoption to Routinization of B2B e-Commerce: Understanding Patterns across Europe, Journal of Global Information Management, 23(1), 2443.
Oliveira, T., Thomas, M., & Espadanal, M. (2014). Assessing the determinants of cloud computing adoption: An analysis of the manufacturing and services sectors. Information & Management, 51(5), 497-510.
Oliveira, T., Thomas, M., & Espadanal, M. (2014). Assessing the determinants of cloud computing adoption: An analysis of the manufacturing and services sectors. Information & Management, 51(5), 497-510.
Teaching method
Theoretical classes complemented with practical applications, case studies and simulation works. Four team projects will provide a practical application of the concepts and techniques studied in the course.
Evaluation method
1st Period - two presentations of Adoption Models and Change Management application cases per group (35%), one presentation per group of a scientific paper (25%), and exam (40%).2nd Period - two presentations of Adoption Models and Change Management application cases per group (35%), one presentation per group of a scientific paper (25%), and exam (40%).
Adoption Models and Change Management application cases - In-chapter cases highlight real-world problems encountered by organizations as they develop and implement Adoption Models and Change Management. Questions follow each case to help direct students' attention to the implications of the case material. Each group (four people) will make two presentations (15 minutes per presentation). The group chooses two cases from the Adoption Models and Change Management application cases table. Each case can only be presented once.
Scientific paper - We provide a set of scientific papers and each group of students chooses one paper to analyze and make a presentation (15 minutes). The aim of this work is to develop research skills to prepare students to start research.
On the day of 1st period exam each group has to give me the final version of their presentations by email and on paper (all three presentations).
The pass mark for the exam is 9.5.