Customer Satisfacion and Loyalty Management

Code

200065

Academic unit

NOVA Information Management School

Credits

7.5

Teacher in charge

Teaching language

Portuguese. If there are Erasmus students, classes will be taught in English

Objectives

Subject matter

Bibliography

Teaching method

Evaluation method

Courses

• Marketing Intelligence
• Risk Analysis and Management
• Knowledge Management and Business Intelligence
• PostGraduate Information Systems and Technologies Management
• PostGraduate in Information Management and Business Intelligence in Healthcare
• PostGraduate in Intelligence Management and Security
• PostGraduate in Marketing Intelligence
• PostGraduate in Enterprise Information Systems
• Marketing and Research and CRM
• PostGraduate in Information Analysis and Management
• PostGraduate in Digital Enterprise Management
• PostGraduate Risk Analysis and Management
• Information Systems and Technologies Management
• PostGraduate in Knowledge Management and Business Intelligence
• PostGraduate Marketing Research e CRM
• PostGraduate Digital Marketing and Analytics
• PostGraduate in Information Systems Governance
• Information Analysis and Management