Quality Management in Terminology
Code
722131069
Academic unit
Faculdade de Ciências Sociais e Humanas
Department
Linguística
Credits
10
Weekly hours
3 letivas + 1 tutorial
Teaching language
Portuguese
Objectives
1. Identify organizaton needs of specialised information according to specific objectives.
2. Improve research techniques and selection of specialised information.
3. Learn to manage terminology and textual data.
4. Understand the relationship between Terminology and Quality.
5. Apply quality criteria in Terminology
6. Reflect about validation methodologies.
Prerequisites
Not applicable
Subject matter
1. The Terminologist profile.
2. From data to specialised information.
3. Terminology management.
4. Quality: principles and definitions.
4.1. Normative perspective: ISO 9000
5. Terminology processes.
5.1. Processes of creation and content management.
5.2. Validation processes.
6. Terminologist-expert relationship.
7. Quality control applied to linguistic and terminological content.
Bibliography
- AMARAL, L.; OLIVEIRA, J. (1999) - O papel da qualidade da informacao nos sistemas de informacao, in Conferencia Especializada em Sistemas E Tecnologias de Informacao, Universidade Catolica Portuguesa, Lisboa.
- ANTONIO, N. SANTOS ; TEIXEIRA, A. (2007) Gestao da Qualidade. De Deming ao
modelo de excelencia da EFQM, Ed. Silabo, Lisboa.
- BUDIN, G. and WRIGHT, S-H. (1997) - Handbook of Terminology Management Vol. 1.
Basic Aspects of Terminology Management. Amsterdam: Benjamins.
- BUDIN, G. and WRIGHT, S-H. (2001) - Handbook of Terminology Management Vol. 2.
Application-Oriented Terminology Management. Amsterdam:Benjamins.
- SILVA, R. (2014) - Gestão de Terminologia pela Qualidade, Tese de Doutoramento, FCSH / Universidade Nova de LIsboa.
- EN ISO 9000:2005 - Sistemas de gestao da qualidade. Fundamentos e Vocabulario.
2005.
- APCER Guia interpretativo NP EN 9001:2008 - Sistemas de Gestao da Qualidade.
Requisitos.
Teaching method
nteractive classes targeted at the implementation of individual or group projects.
Presentation and discussion of individual projects.
Discussion of several topics.
Tutorial sessions will provide students with regular and personalised guidance in the several topics.
In class teaching
Evaluation method
Assessment will rely on the following items:
-Individual research project 80%
-Attendance -20%