Business Process Management
Code
100017
Academic unit
NOVA Information Management School
Credits
6.0
Teacher in charge
Vítor Manuel Pereira Duarte dos Santos
Teaching language
Portuguese. If there are Erasmus students, classes will be taught in English
Objectives
Not Available
Prerequisites
Basic programming skills
Subject matter
The curricular unit is organized in four Learning Units (LU):
LU1. Business Process Perspective
-Business Processes
-Organizational skills
-Process versus organizational competence
LU2. IS Management Architecture
-Process Specification
-Processes and Information Systems Architecture
-Architectures
-Alignment between IS processes and Systems-Applicational
LU3. Process Oriented Management (BPM).
-Critical Success Factors of BPM implementations.
-BPM Lifecycle.-BPM subdisciplines
LU4. BPM Systems and Technologies.
-Technologies for modulation and analysis support
-Technology for implementation support
-Technology for decision support management, performance measurement and business administrative activities
Bibliography
Hill, C. W. L. and G. R. Jones (2007). Strategic Management:An Integrated Approach. Boston, Houghton Mifflin.; Harmon, P. (2007). Business Process Change, Elsevier Ltd; 0; 0; 0
Teaching method
Teaching based on lectures and practical classes. The lectures are, in essence, for expository sessions, which serve to introduce the fundamental concepts of BPM associated with each of the topics. The practical classes are based on the analysis, design and implementation of theoretical concepts, using the computers and software.Teaching Methods
- Expository and interrogative teaching:lectures and discussions.
- Declarative:tutorials tools
- Active and participative:case studies, participation in project teams, use of BPM systems and technologies
Evaluation method
Evaluation:
1st round:Theoretical test (50%) + 2 Practical Work (50%)
2nd round:final exam (100%).