Faculdade de Ciências Sociais e Humanas

Standards, Usabilidade e Acessibilidade (not translated) - 1st semester

Code

7220111091

Academic unit

Faculdade de Ciências Sociais e Humanas

Department

Ciências da Comunicação

Credits

10

Teacher in charge

Graça Rocha Simões

Weekly hours

3 letivas + 1 tutorial

Teaching language

Portuguese

Objectives

The general purpose is the acquisition of knowledge which may enhance 1) the awareness of the importance of usability and accessiblity for the interactive practices and satisfaction of users, namely on the web and 2) a critical perspective of these issues based on theoretical grounds and best practices.
Students should end the course with skills that allowed them to:
1) identify and understand the evolution of human-computer interfaces 2) identify and describe the most common features of graphical user interfaces and styles of interaction 3) identify and describe the needs and limitations of web oriented interfaces 4) understand the growing demand for guidelines and standards on interaction protocols 5) be able to apply basic evaluation and testing methods of usability and accessibility.

Prerequisites

n.a.

Subject matter

Three main dimensios of study; 1) Foundations of usability - the Human-Computer Interaction contributions and the actual standards 2)the question of accessibility and the guidelines of W3C - World Wide Web Consostium 3) Evaluation and testing tools
Basic specific content:
1. Human-computer interfaces
a. From pimitive interfaces to graphical user interfaces (GUIs)
2. Paradigms of graphical interfaces. Styles of interaction.
a. Classical paradigms, i.e. the desktop metaphor(s).
c. Other paradigms: 3D interfaces, tangible interfaces, etc.
3. What is usability? Rules and guidelines. How to ensure usability. Evaluation and testing methods.
4. What is accessibility? How to evaluate? The importance of the Design for all.
5. The movement towards standardization

Bibliography

Dix, A. et al (2004). Human-Computer Interaction. Pearson-Prentice Hall.
Fonseca, M. J.; Campos, P.; Gonçalves, D. (2012). Introdução ao Design de Interfaces. Lisboa: FCA.
Henry, S. L. (2006). Understanding Web Accessibility. Em Jim Thatcher et al. Web Accessibility: Web Standards and Regulatory Compliance. NY: Springer-Verlag.
Krug, S. (2010). Rocket surgery made easy: the do-it-yourself-guide to finding and fixing usability problems. Berkeley, Ca: New Riders Press.
Nielsen, J. & Loranger, H. L.(2006). Prioritizing Web Usability. Berkley: New Riders Publishing.
Norman, D.(2002), The Design of Everyday Things. NY: Basic Books.
Reiss, E. (2012). Usable Usability – Simple Steps for Making Stuff Better. Indianapolis: John Wiley & Sons.
Rubin, J. & Chisnell, D.(2008). Handbook of usability testing: How to plan, design, and conduct effective tests. NY: Wiley.
Weinschenk, S.(2011). 100 Things Every Designer Needs to Know About People. Berkeley: New Riders.

Teaching method

In class teaching.
The teaching method includes theoretical exposition of contents supported by the active and critical participation of students (60%); components of practical team work (40%)



Evaluation method

1) Active participion and contribution on class and team work. Three small essays with oral presentation in class (40%), 2) A final individual paper (3000-4000 words), with oral presentation and discussion in class (60%).

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