Operations Management
Code
1205
Academic unit
null
Department
null
Credits
7,5
Teacher in charge
José Crespo de Carvalho
Teaching language
English
Objectives
Analyze, develop and apply the main management topics of a course in Operations Management: (a) strategic level, (b) analytical and designing levels; (c) development, planning and controlling levels.
Prerequisites
Principles of Management
Subject matter
PCA - Strategic Level
Introduction to Operations Management
Operations Strategy
PCB - Analysis and Design Levels
Waiting Lines
Process Analysis
Supply Network Design and Capacity
Layout and Flow
PCC - Development, Planning and Control Levels
Project Management
Materials Management
Supply Chain Management
Quality Management and SPC
Bibliography
Operations Management ? Slack, Brandon-Jones, and Johnston, Prentice-Hall, 7th Edition, 2014. Operations Management: Processes and Supply Chains ? Krajewski, Malhotra, and Ritzman, Prentice-Hall, 11th Edition, 2015.
Teaching method
TLM1) Concepts: exploring, discussing and applying
TLM2) Small Cases and Exercises: exploring, discussing and applying
TLM3) Group works and Group Field Works
Evaluation method
50% Final Individual Exam (minimum grade = 7);
40% allocated to the Santander Totta Bank Group Work 10% continuous evaluation;
10% Continuous evaluation.
Courses