Information Systems
Code
1208
Academic unit
null
Department
null
Credits
7,5
Teacher in charge
Paulo Faroleiro
Teaching language
English
Objectives
This is not a class on technology! It is a class on information, processes, and models used by firms to produce goods and services and to effectively manage accounting, finance, human resources, strategy, supply chains/inventory, and other activities in a business.
Prerequisites
N/A
Subject matter
1.Understand the role of Information Technology and Information System in the 2010 organizations, and how IS/IT can influence the organization performance and be influenced by the organizational culture and people. How can the student relate with IT or become a successful IS manager.
2.Understand what types of information systems exists, how can they support the different businesses, business processes and decision makers. Discuss the risks and benefits of service orientation and global/virtual computing solutions.
3.Understand and describe what is data, text, documents, information systems, file systems, database systems, data warehouses, data marts, data centers. Discuss how different enterprise content architecture and management can influence successful operations and business, complying with regulatory and legal requirements.
4.Understand and describe what are intranets, the internet, wireless, networks and portals and collaboration. Discuss legal and ethical issues
5.Understand IT Security and Information Security, its objectives, functions and financial value. Recognize symptoms of vulnerabilities, threats and cybercrime. Describe defense principles for IS, networks, wireless, discussing risks and benefits. Understand Internal Control issues and Fraud related aspects and legislation. Describe Business Continuity a Disaster Recovery methods.
6.Understand and describe B2B, B2C, e-business strategies and e-commerce operations, it IS and supporting processes. Understand e-government activities and public sector e-commerce. Describe ethical and legal issues of e-business.
7.Understand mobile computing, the mobile finance services, mobile shopping, entertaining, gaming, hospital, travel and advertising. Service based and location based mobile services and commerce. Benefits for the extended organization by using mobile technology.
8.Understand WEB 2.0 and business applications, social networking services and online communities. Describe efficient business processes based on WEB 2.0. Evaluate effectiveness of social media strategies and tactics. Describe internet evolution and how this impacts business environment.
9.Describe operational systems, manufacturing and production systems, marketing and sales systems, accounting and finance systems and HR systems and how they support management and decision making.
10.Understand how Enterprise systems support cross-functional processes and multinational operations. Understand the need of ERP, SCM, CPFR, CRM and KM systems.
11.Justify "need for BI", technologies and BI Business Case. Describe BI architectures, data mining predictive analysis, dash?s, scorecards, other reporting tools. Understand value of data, text, WEB mining. Understand management decision-making processes. Describe DSSs, benefits and architectures. Look to the BI future, MI - Mobile Intelligence.
12.Describe IT Business alignment strategies and its value, reasons and benefits. Identify importance, functions and challenges of IT Governance. Describe an IT strategic planning process. Understand major types of outsourcing, reasons, risks and benefits for doing it.
13.Understand BPM, BPM tools, SOA and relation with business agility and process organization and optimization. Understand software architecture and his relation with business process effectiveness and efficiency. Describe IT project identification, justification and planning. Describe SDLC.
14.Understand IT environment concerns and how can IT and users can practice and behave more green. Explain trade-offs related with conveniences and competitive advantages. Permanent connectivity and life, business, safety and social relations. Discuss major IT trends and forecasts.
Bibliography
Efraim Turban, Linda Volonino, Information Technology for Management: Improving Strategic and Operational Performance, 8th Edition, John Wiley & Sons, 2011 ? International Student Version.
Teaching method
1. Understand the role of Information Technology and Information System in organizations, and how IS / IT can influence organizational performance and be influenced by organizational culture and people. How the student can relate to IT or become a successful IS manager.
2. Understand what types of information systems there are, how they can support different companies, business processes and decision making. Discuss the risks and benefits of service orientation and global / virtual computing solutions.
3. Understand and describe what data, text, documents, information systems, file systems, database systems, data warehouses, data marts, data centers.
4. Understand and describe what are intranets, internet, wireless, networks and portals and collaboration.
5. Understand IT Security and Information Security, its objectives, functions and financial value. Recognize symptoms of vulnerabilities, threats and cybercrime. Describe the principles of defense for IS, wireless networks, discussing risks and benefits. Understand internal control issues and aspects and legislation related to Fraud. Describe business continuity in disaster recovery methods.
6. Understand and describe B2B, B2C, e-business strategies and e-commerce operations, and support processes. Understand e-government activities and e-commerce in the public sector. Describe ethical and legal issues of e-business.
7. Understand mobile computing, mobile finance services, mobile shopping, entertainment, gaming, hospital, travel and advertising. Services based on mobile services and services based on location and commerce. Benefits to the extended organization using mobile technology.
8. Understand WEB 2.0 and business applications, social networking services and online communities. Describe efficient business processes based on WEB 2.0. Evaluate the effectiveness of social media strategies and tactics. Describe the evolution of the Internet and how it affects the business environment.
9. Describe operating systems, production systems, marketing and sales systems, accounting and financial systems, and HR systems and how they rely on management and decision-making.
10. Understand how Enterprise systems support multifunctional processes and multinational operations. Understand the need for ERP, SCM, CPFR, CRM and KM systems.
11. Justify the "need for BI" technologies and BI Business Case. Describe BI architectures, predictive data mining analysis, dashes, scorecards, and other reporting tools. Understand the value of data, text, WEB mining. Understand the processes of management decision making. Describe DSSs, benefits and architectures. Look into the future BI, MI - Mobile Intelligence.
12. Describe IT business alignment strategies and their value, rationale, and benefits. Identify the importance, functions, and challenges of IT Governance. Describe an IT strategic planning process. Understand the main types of outsourcing, the reasons, the risks and the benefits to doing so.
13. Understand BPM, BPM tools, SOA and the relationship with business agility and process organization and optimization. Understand software architecture and its relationship to the efficiency and effectiveness of business processes. Describe the identification, justification and planning of IT projects. Describe SDLC.
14. Understand concerns about the IT environment and how IT and its users can practice and behave in a better way. Explain trade-offs related to conveniences and competitive advantages.
Evaluation method
-In-Theoretical Class Exercises: 20% of final grade (group)
-In-Practical Class Exercises: 10% of final grade (group)
-Project: 20% of final grade (group)
-Final Exam: 50% of final grade (individual)